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Home / Privacy policy

Privacy policy

Last updated: 2026-08-28

The Platform is operated by EMPERYA MCHJ, a company registered in Uzbekistan. This policy explains how the RAHTM platform (hereinafter "the Platform") collects, uses, shares and protects your information when you use its fabric and trim sourcing, design, transaction and fulfilment services.

1. Information we collect
  • Account information: the mobile number, email address, company name, contact person and region required to register and sign in.
  • Transaction information: orders, enquiries, price negotiations, payment and settlement records, delivery and logistics information, and the trade documents required for customs clearance and export tax rebates.
  • Business verification information: business licence, unified social credit code (USCC), bank account, import-export licence and other qualification documents (used solely to verify credentials and to settle payments).
  • Usage information: device and browser identifiers, access logs, images uploaded for image search and similar data, used for security risk control and to improve the service.
  • Mobile app permissions: camera (photographing fabrics and products, scanning codes), microphone (voice enquiries and voice search), and photos and media files (selecting images to upload). Each permission is requested the first time you use the corresponding feature; you may decline it or withdraw it at any time in your system settings. Declining affects only that feature and not the rest of the service. We read only the content you actively select, and never scan your photo library or record audio in the background.
  • Device and diagnostic information: device model, operating system version, app version, crash logs and performance data, used to diagnose faults, prevent abuse and improve stability.
2. How we use information
  • To provide and maintain core functions such as sourcing, design, transactions, escrow settlement, customs clearance and export tax rebates.
  • To verify identity and credentials and to carry out anti-fraud and anti-money-laundering compliance checks.
  • To establish responsibility and handle the matter when you raise a dispute or an after-sales claim.
  • To improve the service and to send necessary business notifications, within the scope of your consent or as permitted by law.
3. Sharing of information
  • Counterparties: to complete an order, the buyer and the seller share the information necessary to perform the transaction (such as delivery, logistics and invoicing information).
  • Payment and logistics providers: the necessary information is transmitted to the relevant licensed providers in order to collect payment, release funds, make refunds and deliver goods.
  • Regulatory and legal requirements: disclosure is made where required by laws and regulations, or to the extent necessary to protect the lawful rights and interests of the Platform and its users.
  • Technical service providers: to deliver push notifications, crash diagnostics and basic usage statistics, we may transmit device identifiers and diagnostic information to the relevant technical service providers, who may process such data only on our instructions.
  • We do not sell your personal or corporate information to third parties.
4. Storage and security of information
  • We safeguard information by means of access control, encryption in transit, masking of sensitive fields and comparable measures.
  • Retention periods for qualification and transaction data follow the requirements of the applicable laws and regulations (for example on taxation and foreign trade compliance).
5. Your rights
  • You have the right to access and correct your account and qualification information, and you may request deletion of your account to the extent permitted by law.
  • Deleting your account: in the app, go to "Profile — Edit profile — Delete account" to delete it yourself. If you have already uninstalled the app, you can submit a request through our account deletion request page. After deletion, identity information such as your phone number, email address, company name and contact person is removed from our production database within 30 days. Order, settlement and customs records must be retained for the statutory period under tax and cross-border trade rules; during that period they are used solely to meet legal obligations and no longer for any business purpose.
  • You may exercise these rights, or raise privacy-related enquiries, through the contact channels set out below.
6. Contact us
  • For privacy matters, data access requests and deletion requests, please email Rahtm@emperya.org and we will respond within 15 working days. You can also reach us through in-platform customer support.
7. Governing language version
  • This text is provided in Chinese, Russian, English, Uzbek, Kyrgyz, Kazakh, Uyghur and other language versions for the convenience of the reader only; in the event of any ambiguity, inconsistency or dispute as to interpretation between the language versions, the Chinese version shall prevail.