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Home / Terms of use

Terms of use

Last updated: 2026-08-28

Welcome to the RAHTM platform. These terms form the agreement between you and the Platform on the use of its fabric and trim sourcing, design, transaction and fulfilment services. Please read them carefully before use.

1. Scope of services
  • The Platform serves buyers such as garment and home textile factories worldwide together with fabric and trim suppliers, and provides material sourcing, style and pattern design, transaction matching, platform-guaranteed transactions, and cooperation on logistics, customs clearance and export tax rebates.
2. Accounts and credentials
  • You shall provide registration and qualification information that is true, accurate and complete, and you are responsible for the conduct carried out under your account.
  • Merchants involved in concluding transactions, issuing invoices or receiving settlement must complete business verification; where credentials are untrue or have lapsed, the Platform may suspend the functions concerned.
3. Transactions and escrow settlement
  • The buyer and the seller negotiate the goods, quantity, price, delivery lead time and trade terms between themselves and conclude the order on that basis.
  • The Platform offers platform-guaranteed transactions (escrow of funds): once the buyer has paid, the funds enter escrow; they are released after the seller has shipped and the buyer has confirmed receipt, or upon automatic confirmation on expiry of the period. Where a dispute arises, the Platform arbitration procedure applies.
  • The Platform charges service fees in accordance with its published rules; refunds are routed back through the payment channel originally used by the buyer.
4. Disputes and after-sales claims
  • Within the escrow period the buyer may raise a dispute over an order that has not been performed as agreed, and the seller shall respond and submit evidence within the prescribed time limit.
  • After-sales claims are reviewed and ruled upon by Platform staff, and the refund amount is determined by that ruling; any automated conclusion provided by the Platform is for reference only and does not constitute a final decision.
5. Prohibited conduct
  • You shall not publish unlawful, infringing, false or misleading information, and you shall not bypass the Platform to trade privately in order to evade escrow and compliance obligations.
  • You shall not use the Platform to engage in money laundering, tax evasion, smuggling or any other unlawful activity.
6. Limitation of liability
  • As a provider of matching and fulfilment support services, the Platform gives no warranty as to the quality of the subject matter of a transaction or the outcome of its performance beyond what is required by law and agreed in these terms.
  • To the extent permitted by law, the Platform bears no liability for delay or loss caused by force majeure or by third-party services (payment, logistics or regulatory).
7. Amendments and governing law
  • The Platform may update these terms as business and compliance needs require, and material changes will be published in a conspicuous manner.
  • The interpretation of these terms and the resolution of disputes arising from them are governed by the law of the place where the operating entity of the Platform is located, unless mandatory provisions of law provide otherwise.
8. Governing language version
  • This text is provided in Chinese, Russian, English, Uzbek, Kyrgyz, Kazakh, Uyghur and other language versions for the convenience of the reader only; in the event of any ambiguity, inconsistency or dispute as to interpretation between the language versions, the Chinese version shall prevail.